general-faqs-frequently-asked-questions

General OPD Information

1. What are the OPD timings?

OPD timings are from 7:00 AM to 9:00 PM, Monday to Saturday. Sunday 10:00 AM to 2:00 PM.

2. How do I schedule an appointment?

You can schedule an appointment by calling our OPD registration desk, through our website, or by visiting our hospital in person.

3. What departments are available in the OPD?

We have departments like General Medicine, Pediatrics, Surgery, Orthopedics, Gynecology, and more. Please check our website for the complete list.

4. Do you have a specialist doctor available for [specific specialty]?

Yes, specialist doctors are available. Contact the registration desk or visit our website for more info.

Appointment Scheduling

1. How can I book an appointment?

By calling our OPD registration desk, through our website, or in person at the hospital.

2. Can I schedule an appointment online?

Yes, via our website.

3. What is the process for rescheduling or canceling an appointment?

Contact our OPD registration desk. We require at least 24 hours' notice.

4. How will I receive confirmation of my appointment?

You will receive a confirmation SMS or WhatsApp message with details and a new patient registration link.

Patient Information

1. What documents do I need to bring to the OPD?
ID proof, insurance card (if applicable), and any relevant medical records.

2. How do I get a copy of my medical records?
Contact the medical records department.

3. Can I update my contact information?
Yes, contact the OPD registration desk.

4. How do I report a change in my medical history?
Inform the doctor or nurse during your visit.

Billing and Payment

1. What are the payment options for OPD services?
Cash, credit/debit cards, corporate credit letters, and insurance payments.

2. How do I get a bill or receipt for my OPD visit?
You will receive it at the time of payment.

3. Are there any discounts or packages available?
Yes, contact our billing department for more details.

4. Can I get a refund or insurance claim?
Yes, contact the billing department to initiate the process.

Wait Times and Queue Management

1. What is the estimated wait time for an appointment?
Varies by department and doctor. Check with the registration desk.

2. Can I check the status of my appointment?
Yes, via the registration desk or our website.

3. How do I manage my queue or wait time?
By checking appointment status and planning accordingly.

4. Can I get notified when my appointment is ready?
Yes, inform the registration desk.

Other

1. Can I get directions to the OPD?
Yes, directions are available on our website or via the registration desk.

2. Are there any facilities available for patients with disabilities?
Yes, contact the registration desk for more info.

3. Can I get information about OPD services and packages?
Yes, through our website or registration desk.

4. How do I provide feedback or suggestions?
Contact customer service or use our website feedback form.

General FAQ's (Frequently Asked Questions)